SHOE CARE + ORDER ISSUES
If there is a defect or issue with an order, please contact us via email or CONTACT US FORM on the website within 48 hours of receiving your order so we can assist you promptly. Wear and tear is not considered a defect.
Colour and texture can vary from hide to hide. Pattern placement can vary from shoe to shoe and colouring may vary from screen monitors. These are not considered defects.
Leather and Printed leather is a delicate material. It will scratch/scuff/wear. Be kind with your shoes. Please understand these are shoes and will not remain in perfect condition as they are being enjoyed and worn.
All sales are final. At this time we do not offer exchanges or refunds should the wrong size be ordered. Please always measure prior to ordering.
We recommend using a damp cloth to wipe any debris off your shoes. Do not soak your shoes. Printed leather shoes are very delicate and should not be treated with leather cleaner.